The department offers computer-based certification exams. To apply for an exam, submit a complete application to the department by mail. Please allow 30 days for processing.
Once the application is processed, you will receive an email from PSI Exams with instructions for creating an account and self-scheduling your exam. When scheduling, you can choose to take the exam either at a test center using their computer or live remote online with a proctor using your computer equipment. Information about each testing format, how to schedule or reschedule an exam, what happens if there is inclement weather and what to bring on test day, is available in the Candidate Handbook. Once you have scheduled your exam, 48 hours’ notice is required to reschedule an exam.
- PSI Portal - Create an account in the portal using the information received by email. From the portal, you can schedule exams, reschedule and sign-in to remote exams.
Testing Formats
Testing Center
- PSI Test Center Experience - video
- Testing Locations - On the PSI webpage, please follow the instructions below to check the current available dates.
- Select “Check for Available Dates”
- Choose the “Onsite (Test Center)” option for any exam
- Select “Continue” under the Fee Policy statement
- Select the “Onsite (Test Center)” option and follow the prompts to pull up a list of locations and a map
- Test center examinees will be provided scratch paper and pencil and may bring their own non-programmable calculator. The math formula sheet will be available electronically under the resource tab during the exam.
Remote Online Proctoring
It is critical that examinees read the Candidate Handbook and prepare for a successful remote exam session.
- PSI Online Proctoring Experience - video
- Online Proctoring Compatibility Check - Verify support for your computer's operating system, computer hardware and required internet bandwidth.
- If possible, use your personal computer rather than a work computer. During the check-in process, you will be required to download a secure browser for use while you take the exam. Work computers often have security systems in place that prevent the secure exam browser from downloading and launching. If you need assistance to download applications or software to your computer, you should not take a remote exam with that computer.
- Remote examinees are allowed two sheets of blank scratch paper and a pencil or white board and dry erase marker, and a non-programmable calculator to work math problems. The math formula sheet will be available electronically under the resource tab during the exam.