Water Protection Program
Division of Environmental Quality
P.O. Box 176
Jefferson City, MO 65102-0176
United States
Water Protection Program
fact sheetDivision of Environmental Quality
Director: Kyra MooreThis fact sheet contains a step-by-step procedure for performing a simple disinfection of wells and water (plumbing) systems using chlorine bleach (sodium hypochlorite). Read the entire brochure before starting any well disinfection. If you are not comfortable with this procedure, or have complex water systems or severe contamination problems, contact a licensed well contractor or pump installer.
Contaminated drinking water may contain harmful bacteria, viruses or other microorganisms that can make you sick. Disinfection is one process of killing or inactivating microorganisms to make water safe for drinking. Disinfection can also eliminate nuisance bacteria that can cause unpleasant tastes and odors.
A well or water system may become contaminated with harmful bacteria and other organisms when:
Contamination problems can also be caused by improper plumbing connections between:
Typically, a well should be tested for coliform bacteria at least once a month or when there are changes in the water’s taste, odor or appearance. The coliform bacteria test analyzes for a number of bacterial species. Most of these are not harmful, but a few are. Their presence indicate surface contamination has found its way into the well, and disease organisms may also be present. The presence of E. coli or fecal coliform represents a more serious health risk and any water use should be strictly limited to nonpotable uses (not used for drinking, cooking or human contact).
Water samples should be analyzed for coliform bacteria by a certified laboratory.
Well disinfection should be performed:
Well disinfection will not solve the following problems:
Extreme caution is advised when disinfecting a well, as you often will be working with electricity and water. If you are not acquainted with working with electricity, seek professional advice. Your safety precautions should include:
The following procedure is for a well that has a submersible pump with either a removable well cap or a well seal with a threaded plug in it. See Step 4 to determine whether you have a well cap or a well seal. If the well has a sanitary seal, this procedure can only be attempted if a removable threaded plug in the sanitary seal allows access into the well. If your well has a type of pump other than a submersible pump, is located in a well pit, is a flowing well, or has a sanitary seal without a threaded plug, contact the department for advice or have your well disinfected by a licensed well contractor or licensed pump installer.
Bypass water softeners and other water system components, such as the dishwasher and the washing machine, that may be damaged by chlorine prior to initiating this well disinfection procedure.
Since water softeners, water filters and other water treatment or water-using devices may harbor organisms, it will be necessary to separately disinfect the softener and other devices. Water treatment devices should be disinfected separately according to the information provided by the manufacturer or water conditioning contractor. If this information is not available, see the section about disinfecting water treatment equipment and water-using devices at the end of this fact sheet.
Turn off and drain the water heater. Use caution to avoid scalds or burns. Follow procedures as described by the manufacturer or plumber.
The table below indicates the amount of laundry bleach (6% sodium hypochlorite or 5.7% available chlorine) that should be used for well disinfection. Sodium hypochlorite is the disinfectant found in laundry bleach and is the recommended product for well disinfection. Since bleach loses its disinfecting capacity over time it is important a fresh container be used. Do not use laundry bleach that contains any fragrance or other additive.
Depth of Water in Well | Well Casing Diameter | Well Casing Diameter | Well Casing Diameter | Well Casing Diameter | Well Casing Diameter |
4 inch | 6 inch | 8 inch | 10 inch | 12 inch | |
100 ft. | 1 cup | 2.5 cups | 1 qt. | .50 gal. | .75 gal. |
200 ft. | 2 cups | 5 cups | 2 qt. | 1 gal. | 1.50 gal. |
300 ft. | 3 cups | 7.5 cups | 3 qt. | 1.5 gal. | 2.25 gal. |
400 ft. | 4 cups | 10 cups | 4 qt. | 2 gal. | 3 gal. |
500 ft. | 5 cups | 12.5 cups | 5 qt. | 2.5 gal. | 3.75 gal. |
600 ft. | 6 cups | 15 cups | 6 qt. | 3 gal. | 4.25 gal. |
Chlorine does will range from 48 mg/L to 64 mg/L.
Note: If the chlorine solution is too strong, the effectiveness of disinfection will be reduced. If the chlorine concentration greatly exceeds 200 parts per million, it can make the water too alkaline and reduce the effectiveness of the disinfection process.
Warning: If your well has not been disinfected for many years, it may have considerable scale built up. Disinfecting with a strong chlorine solution can dislodge this scale and plug or damage your pump, and cause problems elsewhere in the plumbing system. You may wish to begin with a weaker solution of chlorine. If the water runs red or brown, pump it out on the ground surface without recirculating it back into the well as described in Step 6. After the color gets lighter, mix a new chlorine solution batch as described in Step 2 and begin the process again.
Turn off electrical power to the pump by turning off the circuit breaker or unscrewing the fuse. If the breaker or fuse box has a lockout hasp to prevent someone from accidentally turning on the water pump circuit breaker, use it. Power should not be turned back on until Step 6 or after the chlorine solution has been placed in the well.
Do not place well components directly on the ground. Determine whether your well has a well cap or a well seal. A well cap overlaps the top of the well casing and is held in place with bolts or set screws. A sanitary seal fits tightly within the very top of the well casing. Only a professional should remove a sanitary seal. If a well has a well cap, the discharge pipe from the well is usually underground. If the well has a well seal, the discharge pipe from the well is usually through the top of the well. If you are unsure if your well has a well cap or a well seal, seek professional advice.
With electrical power off, open the well. If your well has a well cap, remove the bolts along the outside edge of the top of the well cap for newer models, or loosen the set screws on the side of the cap for older models and lift off the cap. Gently lift the wires and wire nuts out and pull to the side. Do not pull on the release cable or pull the pipe for the pitless adapter and pump. Check for damaged wires and wire nuts. Be careful not to loosen any connections.
Wells with pitless units have the casing extending above the ground surface. Wells that have pitless adapter units have a cap over the well casing (sometimes they have three little set screws on the side of the cap to secure it).
If your water pipe(s) and electrical wires come out of a metal plate on top of the well, which has four bolts in it, you have what is called a sanitary seal.
The pump and pipe hang on a sanitary seal, so do not loosen the bolts and raise this unless you know what you are doing. Instead you can access the well through the vent pipe.
If your well has a well seal with a threaded plug, you can remove the plug and pour the chlorine solution through the hole or you can unscrew the breather vent and use this opening. Be sure to replace the vent securely after the disinfection process. If there is no threaded plug in the well seal, you should have the well disinfected by a licensed well contractor or licensed pump installer. The well seal has bolts that compress the seal. Do not remove or loosen the bolts. Loosening the bolts may cause a portion of the seal or the pump to fall into the well. Do not remove the well seal
Pour the mixture into the well and avoid spilling on any wire connections. A funnel should be used for pouring the chlorine solution into small openings.
Recirculating the chlorinated water mixes the water column thoroughly and distributes the chlorine. It helps to wash down the inside sidewalls of the well casing, pump wires and drop pipe.
Turn on the power to the pump. Run chlorinated water through the entire plumbing system by running water to each fixture* one at a time until you smell bleach (or use chlorine test papers available at pool supply businesses) and then close the fixture. Do this for each fixture, including:
Leave the chlorinated water in the system a minimum of two hours, and preferably at least six hours or overnight.
Warning: Chlorine can cause eye damage and skin irritation. In addition to not using the water for consumptive purposes, all potential water users need to be warned that a potentially dangerous concentration of chlorine is in the water system. Do not shower or bathe with water containing high levels of chlorine. You may wish to place a pail or bag over each faucet as a reminder.
Run a garden hose from an outside faucet or yard hydrant to flush the chlorine out of the system. It can take 30 minutes to 24 hours or more to flush all of the chlorine from the well.
Once the chlorine is gone from the well, open each fixture one at a time until the chlorine smell is no longer present. This will purge the remaining chlorine from the water system. It should take just a few minutes to flush out the chlorine from the cold water lines. The hot water faucets will have to be run longer. In some cases, it may be quicker to drain the water heater(s) again. The small amount of chlorinated water flushed from the water pipes can be run into a septic tank.
Do not run large quantities of chlorinated water into your septic system as this can kill many of the beneficial bacteria in the system. Also, the amount of water required to flush the well may hydraulically overload and damage the septic system. Since a strong chlorine solution may harm vegetation, dispose of the chlorinated water away from sensitive plants. Do not discharge water into a lake or stream as this may harm aquatic life.
Make sure the chlorine has been removed from the water system. It is recommended a sample be collected a couple days after the well is disinfected. Do not use the water for drinking, cooking or food preparation until it tests free of coliform bacteria. Follow the procedure for collecting a water sample from the first page of this fact sheet.
Water softeners, water treatment equipment and water-using devices, such as dishwashers and washing machines, may be damaged by excessive amounts of chlorine. However, the softener and other devices should be disinfected when there are bacteria problems in the plumbing. After Step 8, follow the manufacturer’s instructions for disinfecting the particular unit you have. If the disinfection information is unavailable, the following steps can be used. These step are recommended by the Water Quality Association, a not-for-profit international trade organization representing the household, commercial, industrial and small community water treatment industry. For more information contact the association at 630-505-0160 or visit their website.
Keep the unit on “bypass” until chlorine is flushed out of the system. To thoroughly disinfect the softener after all the chlorine is flushed from the system, add one-half cup bleach to the softener’s brine tank and run the unit through a regeneration cycle immediately.
For carbon filters and other cartridge water filters, remove and discard the old filter cartridge. Wash the sump and head with laundry detergent and bleach, then rinse. Insert a new cartridge filter. For whole-house carbon tank filters or a water softener that contains carbon, empty the entire media bed. Thoroughly clean the empty unit inside and out with a laundry bleach and water solution. Re-bed the unit using new carbon or other media or carbon mix.
Caution: High levels of chlorine over an extended period of time can degrade polyamide thin film composite, or TFC, RO membranes, although significant degradations should not occur in these specified few minutes of chlorine contact time.
It is a good idea to double check the water is safe. After receiving the results of a satisfactory sample analysis, take another water sample approximately 30 days after the first sample and have the water retested. If coliform bacteria are detected again, re-disinfect the well using the same procedure.
If the well and water system have not been disinfected for many years, they may need to be disinfected more than once. If multiple disinfections are unsuccessful, and coliform bacteria persist, contact a licensed well contractor or pump installer who can use special techniques and equipment to disinfect the well. The well may have to be physically cleaned or treated with other chemicals.
The owner, well contractor, or pump installer should also inspect the well for any damage. Well casings can be cracked or well caps loosened if struck by vehicles or by garden or farming equipment. It is essential any plumbing or well defects that could allow surface water or other contaminants to enter the well be corrected. If the well cannot be successfully disinfected, the source of the contamination should be determined if possible. If the source cannot be corrected or removed, the well may need to be sealed and a new well drilled.
There are times when a water system may need to disinfect a water storage tank. Cleaning and disinfection is required after any repair work, or painting inside of a storage tank. Seasonal water systems, such as campgrounds and schools, should disinfect and flush the system prior to opening for the new season. Sometimes the water tower or tank have been contaminated and need to be disinfected.
The most frequent way for a tower or a standpipe to become contaminated is when the roof vent screen has been damaged or the roof hatch does not adequately seal. Torn vent screens or unsealed hatches are avenues for insects or birds to enter and contaminate the tank. If the tank is filled to overflow and feathers, grass and other nesting materials, or insects are found in the overflow, then the storage tank has been compromised. If you find these conditions, you should immediately contact a professional inspection and cleaning company. Refer to Microbial Contamination of Water Storage Tanks, PUB172 and the Inspection of Water Storage Facilities, PUB2112 for more information.
Following any construction, repairs, painting or other maintenance, all finished water storage tanks must be disinfected according to the guidance in the latest edition of the American Water Works Association Standard for Disinfection of Water-Storage Facilities, AWWA C652. Following the disinfection and flushing of the tank, at least one sample should be collected and be coliform free before the facility is placed into operation. The disposal of chlorinated water from the tank must be in accordance with Missouri requirements to protect aquatic life. Chlorinated water is toxic to most aquatic life and improper flushing and disposal has caused numerous fish kills in Missouri. Contact the local Department of Natural Resources’ regional office for proper discharge and disposal of chlorinated water guidance.
For routine or seasonal disinfection of water storage tanks, use the following guidelines.
Desired Chlorine Dose mg/L |
Sodium Hypochlorite (Liquid) 6% available chlorine (bleach) |
Sodium Hypochlorite (Liquid) 10% available chlorine |
Sodium Hypochlorite (Liquid) 15% available chlorine |
Calcium Hypochlorite Powder or Tablets (by weight) 65-70% available chlorine |
5 mg/L | 11 oz. | 6.5 oz. | 4 oz. | 1 oz. (0.06 lbs.) |
10 mg/L | 22 oz. | 13 oz. | 9 oz. | 2 oz. (0.12 lbs.) |
20 mg/L | 43 oz. (1/3 gal.) | 26 oz. (0.2 gal.) | 17 oz. (1 pint + 1 oz.) | 4 oz. (0.25 lbs.) |
50 mg/L | 102 oz. (0.8 gal.) | 64 oz. (2 qt.) | 42 oz. (1/3 gal.) | 10 oz. (0.6 lbs.) |
200 mg/L | 3 gal. + 2 pints | 2 gal. | 1.3 gal. | 2.5 lbs. |
Chlorine dose will range from 48 mg/L to 64 mg/L.
Note: The following methods require the use of safety equipment and protective clothing. It is often better to hire a professional who has the experience and equipment to safely and effectively disinfect a water tower or tank. Contact the department for a list of water tank and tower service companies.
Calculate the chlorine needed to provide at least a 10 mg/L free chlorine residual for the water storage unit. If the tower or tank is full, lower the water to about half. Add the chlorine and fill the water-storage facility until it just overflows. If using calcium hypochlorite wait at least two hours for the powder to dissolve before filling the tank. Hold the water for at least six hours. At this time, outside faucets in buildings can be opened to draw the chlorinated water through the water main and to the buildings or campsites. If this lowers the water in the tank add water until it just overflows. Check the chlorine residual. If it has dropped significantly add some more chlorine to bring the residual up to the desired calculated dose. A higher chlorine dose can be held for a shorter time.
After the holding time, the tank can be slowly drained and then refilled. When the chlorine level is down to 4 mg/L it is safe to use and no additional flushing is needed. Open the faucets out in the distribution and flush the chlorinated water out. At 4 mg/L there may be a noticeable chlorine odor but it is safe for consumption.
Prepare a 50 mg/L chlorine solution. Spray the entire inside and floor of the water tower and let sit for minimum of one hour. Refill the tank until it just overflows. Caution: This method involves confined space entry and requires respiratory safety equipment and should only be used by trained professionals.
Calculate the chlorine needed to provide a 4 mg/L to 5 mg/L free chlorine residual for the water storage unit. If using calcium hypochlorite, dissolve the powder first to obtain a solution. Lower the water level to about half or to the level that will not cause low pressures in the water system and add the chlorine solution. Refill the tank until it just overflows. The normal use will draw the chlorinated water out through the distribution system. Check the chlorine residual daily, and add chlorine to the tank as needed to maintain a 2 mg/L to 3 mg/L residual for at least three days.
Caution: Read and follow the Discharge of Chlorinated Water, Best Management Practices section. If chlorinated water enters a stream, river or lake and a fish kill occurs, the water system may be fined by the departments of Conservation and Natural Resources. Contact the Department of Natural Resources regional office for assistance with disinfecting tanks and towers, and discharging chlorinated water.
After disinfection, collect at least two bacteriological samples (special samples). Satisfactory results must be obtained before the storage unit is returned to service. If a chlorine residual remained in the water when the samples were taken, the unit can be returned to service but collect an additional special sample each week for three weeks to ensure no contamination remains or returns.
This section is for information only and is not a part of AWWAC652.
The objective of disinfection and flushing programs is to maintain a high level of water quality delivered to customers. The department encourages public water systems to conduct routine water main flushing, particularly for those water mains that do not receive enough water demand to scour the pipe surface or maintain chlorine residual. Unfortunately, discharging large volumes of chlorinated water may have adverse effects for property owners and to the environment.
Flushing occurs when new facilities are installed as well as on a routine basis to maintain existing facilities. Flushing disinfected water from treatment, storage and distribution facilities may have serious consequences to the environment receiving the discharged chlorinated water. Moderate levels of chlorine in streams and lakes can be detrimental to aquatic life.
The Missouri regulation 10 CSR 20-2.010(22) defines a discharge as the causing or permitting of one or more water contaminants to enter waters of the state. Chlorine has specific limits for discharge into water of the state (10 CSR 20-7.031 Table A). A typical maximum concentration of chlorine that may be discharged to waters of the state is 0.02 milligrams per liter (mg/l). Specific limits for chlorine discharges are provided by the department.
It is important for public water supplies to know discharging contaminant to water of the state is a violation of the Missouri regulations and may result in fish kills. Although flushing procedures do not require a permit from the department, fish kills are enforceable offences that may be pursued by the department. Therefore, system operators and contractors discharging chlorinated water must consider the receiving environment.
Few discharges from routine water main flushes require dechlorination when best management practices are used as referenced in item number two below. The following items should be considered when discharging chlorinated water:
It is important to remember each flushing scenario is unique because of three factors. The first factor is the volume of water to be discharged. The second factor is the amount of disinfectant in the water to be discharged. The final factor is the downstream environment that may be affected. It is the responsibility of each public water supply to prevent contamination of the waters of the state and to protect not only public health and our water systems but also our environment.
Residual Chlorine Level |
Sulfur Dioxide |
Sodium Bisulfite (NaHS03) | Sodium Sulfite (NaHS03) |
Sodium Thiosulfate (Na2S2O35H2O) |
Ascorbic Acid** (Vitamin C) |
---|---|---|---|---|---|
mg/L | lb. (kg) | lb. (kg) | lb. (kg) | lb. (kg) | lb. (kg) |
1 | 0.8 (0.36) | 1.2 (0.54) | 1.4 (0.64) | 1.2 (0.54) | 1.8 (0.82) |
2 | 1.7 (0.77) | 2.5 (1.13) | 2.9 (1.32) | 2.4 (1.09) | 3.86 (1.75) |
10 | 8.3 (3.76) | 12.5 (5.67) | 14.6 (6.62) | 12.0 (5.44) | 19 (8.5) |
50 | 41.7 (18.91) | 62.6 (28.39) | 73.0 (33.11) | 60.0 (27.22) | 95 (43) |
**Values for Ascorbic Acid are calculated and were not field tested.
Nothing in this document may be used to implement any enforcement action or levy any penalty unless promulgated by rule under chapter 536 or authorized by statute.
Division of Environmental Quality
P.O. Box 176
Jefferson City, MO 65102-0176
United States